PRIVACY POLICY

Privacy Policy

Welcome to Khelo Gramin OTT. We respect your privacy and are committed to protecting the information you provide while using our website, mobile application and streaming services.

This Privacy Policy explains how information may be collected, used, stored and protected when you access or use Khelo Gramin OTT and its services.

1. Information We Collect

Depending on how you use our services, we may collect certain information such as:

• Name and basic account information.
• Email address or mobile number when provided.
• Account login and profile information.
• Device and browser information.
• Streaming preferences and content interactions.
• Information you provide when contacting our support team.

2. How We Use Your Information

Information may be used to provide and improve your Khelo Gramin OTT experience, including:

• Providing access to movies, web series, TV shows and other entertainment content.
• Personalizing content recommendations and discovery.
• Creating and managing user accounts.
• Providing live TV and live sports experiences.
• Maintaining platform security and preventing misuse.
• Responding to questions, requests and support issues.

3. Content Recommendations

Khelo Gramin OTT may use your interactions with the platform, such as content you watch, search for or save, to help provide relevant recommendations.

These recommendations are intended to help you discover movies, web series, sports, TV shows and other content that may be relevant to your interests.

4. Cookies and Similar Technologies

Our website or services may use cookies and similar technologies to improve functionality, understand usage patterns and provide a better user experience.

You may be able to manage cookie preferences through your browser or device settings.

5. Device and Technical Information

When you access our platform, certain technical information may be automatically collected, such as device type, operating system, browser type, IP address and general usage information.

This information can help us maintain platform performance, security and compatibility across different devices.

6. Data Security

We take reasonable measures to protect information associated with your account and use of our services. However, no online service can guarantee complete security of information transmitted over the internet.

7. Third-Party Services

Khelo Gramin OTT may use third-party services for functions such as hosting, analytics, payments, authentication, customer support or other platform operations.

Such services may process information according to their own privacy policies and applicable terms.

8. Children's Privacy

Khelo Gramin OTT may offer entertainment content suitable for children and families. We encourage parents and guardians to supervise children's use of online streaming services.

If you believe that personal information belonging to a child has been provided to us improperly, please contact our support team.

9. Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain accounts, comply with applicable legal obligations, resolve disputes and protect our legitimate interests.

10. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information associated with your account.

To make a privacy-related request, please contact our team using the contact details provided on this website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable requirements.

Any updated version will be made available on this page with the revised effective date.